Frequently Asked Questions
As soon as you register you're instantly given access to Chapter 3. All you have to do is navigate to the solutions by clicking on the "6th edition solutions" in the menu at the top of the page.
Please update Adobe Flash to version 10 at: http://get.adobe.com/flashplayer/
You can see what version of Flash you currently have installed by "right-clicking" on any video. If this doesn't work, please contact us.
Just visit your account page, select "Recurring Fees" and choose "Cancel".
Since we're pretty confident you'll find these solutions useful, we can give refunds for up to 30 days after you sign up for a membership.
When a monthly subscriber cancels their subscription they continue to have access until their expiration date. Partial refunds are usually not provided for the partial month of subscription left after cancelling (but contact us if you have a scenario that deserves special consideration).