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see video for parts 'a' to 'c'
d) $V_{ab_c} = 14.1 \textrm{V}$
e) $V_{ab_O} = 14.3 \textrm{V}$

Giancoli 6th Edition, Chapter 19, Problem 21

(8:70)

Chapter 19, Problem 21 is solved.

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